Suggestion System and Get Rid of Organizational Silence

The purpose of this study was to investigate the effect of implementing the suggestion system on reducing the silent behavior of employees of the Petroleum Industry Research Institute (RIPI). This research is consumed an applied research; based on the research method, quasi-experimental a pre-test and post-test with a group staff before and after the implementation of a comprehensive. To perform the research, a self-structured questionnaire has been developed and distributed among all staff. Quasi-experimental methodology has been carried out by comparing pre-test and post-test results of silence status in regard to implementing suggestion system. The results show that silence behavior has been meaningfully reduced as based on simple T- test done by SPSS software there is a meaningful difference between silence status of pretest and posttest. In other words, suggestion system could be a communication opportunity to acknowledge staff to provide suggestions and cooperate in promoting the organization; which finally reduces the organizational silence.